Summary FCA Quote: “Stimulating debate and interest around the subject of consumer vulnerability so that firms better understand the issue and act appropriately.” Original Author: FCA Original Link: Content About Consumer Vulnerability A vulnerable consumer is someone who, due to their…
Summary 13.5 million households across the UK are “missing out”. ‘Power to Switch’ campaign, launched today [16/02/15] Market Reforms include: Halving switching times – only 17 days to switch supplier. Now 20 independent suppliers in market. Legislation that forces energy companies…
Summary “tough new laws and bulking up existing codes of practice” Groceries Code Adjudicator to get power to fine supermarkets for breaching Groceries Supply Code of Practice. consultation on widening the powers available to representative bodies Original Author: BIS Original Link: …
Summary Inviting consumers, businesses and academics to provide it with information on the commercial use of UK consumer data Original Author: Competition and Markets Authority (CMA) Original Link: Content The Competition and Markets Authority (CMA) has today issued a call for information as…
Summary Consultation on a suite of draft unfair contract terms guidance. Helps explain the Consumer Rights Bill Closes 30 March 2015 Original Author: Competition and Markets Authority (CMA) Original Link: Content The guidance is aimed at helping businesses ensure that the contract…
Summary Compensation Package Agreed by FCA. Compensation Scheme Proposed. Eligible customers must vote & High Court formally approve before compensation can be paid. Average annual cost of the card security product was £25. Original Author: Financial Conduct Authority (FCA) Original…
Original Author: Jazmin Taylor from Assent Risk Management Original Link: http://www.assentriskmanagement.co.uk/blog/comments.php?y=15&m=01&entry=entry150107-130824 Content As an avid food lover I eat a very wide variety of food and don’t have to worry about being allergic to any of it unlike some of my peers.…
Summary 40th Anniversary Year. University of Exeter research reveals half of all cases put to HSE’s Myth Busters Challenge Panel came from shops, cafes and leisure centres. Original Author: HSE Original Link: http://press.hse.gov.uk/2015/hse-calls-for-new-year-resolution-on-health-and-safety-blame-game/?eban=govdel-press-release&cr=02-Jan-2015 Content The Health and Safety Executive wants businesses…
Summary Currently passing through parliament. Intended to come in to force 1st Oct 2015. Original Author: BIS Original Link: Content The Consumer Rights Bill, which is currently making its passage through Parliament, will bring together, improve and update consumer law. It sets…
Source: FSB The Consumer Protection (Amendment) Regulations 2014 will come into force on 1 October 2014 and they are aimed at providing clearer and simpler routes to redress for consumers entering into a contract or making a payment to a…